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Catalog request using API

karishmaafr
Tera Contributor

Through API catalog request got created but after opening the catalog it's showing that automatically cancelled and error is UID is not valid, but UID already present in instance.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

are you able to create request form same UID?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Yes, getting created through UID. While opening the request its showing that it canceled and comment it's showing Not valid UID

Hi @karishmaafr 

 

Are there any Business Rules, Flows, Script Includes, or Catalog Client Scripts validating the UID and cancelling the request? (Check any validation)

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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