Hi everyone,I’m working with Major Incident Communications in Service Operations Workspace, using the Notify (new) framework.Out of the box, SMS works with Twilio, but in my case the customer requires using their own SMS provider (Twilio is not allow...
We are looking to extract data via the REST API. When attempting to do we are presented with a 401 error in postman and also other methods of calling the endpoint. We are definitely using the correct username and password via basic auth. Co-pilot su...
Has anyone successfully made a federated connection from Google Gemini to ServiceNow? Google is asking us to provide OAuth client for Gemini Enterprise connection however, the details they provided are not working. Thank you.
i am not able to add auth profile which i created,i tried to clear cache, logout and login, its not allwoing me to add the profile, anyone help please!!
Hello everyone, We got a request to create a scripted rest API to be able to create a HR case (sn_hr_core_case) and attach an attachment to it afterwards. We didn't have any issue to create the ressources to create the HR case with the check that we...
Hello,I’m currently working on integrating Microsoft Threat & Vulnerability Management (TVM) with ServiceNow Vulnerability Response and had a question regarding multi-tenant configurations.In our use case, we need to onboard multiple tenants (around ...
Hi, Has anyone tried to do SaaS integration with the Bluebeam portal? ITs been said that there is some sort of basic API we can use for it, is this true?
I would like to call by api to get incidentes created by students and their status and be able to create new incidents too. What will be the best possible way to do it in a sanbox environment
Hello, I am calling a third party API get method that redirect to AWS API.My call is done using REST step in a Flow and ends with this error: <Error><Code>InvalidArgument</Code><Message>Only one auth mechanism allowed; only the X-Amz-Algorithm query ...
This guide explains how to configure OAuth authentication based on a signed JWT, in a scenario where ServiceNow does not generate the JWT, but only verifies it and issues the final OAuth token.This situation is very common when an external applicati...
Hi Community,I am currently working on an implementation within the HRSD module and facing an issue related to Transform Maps and onBefore Transform Scripts. RequirementI have two custom tables:Table X (target table) – extended from a core HRSD table...
I have created JWT key, provider and certificate (attached Jks file) and an application registry. But still for some reason I am getting this error while invoking the rest message : OAuth flow failed. Verify the configurations and try again. Error...
Hi Team,I am currently working on integrating Amazon Connect dashboard into ServiceNow, and I am facing some challenges in identifying the correct approach. Requirement:I need to display the AWS Connect dashboard within ServiceNow (preferably inside ...
Hi all,I have a requirement to display a live dashboard from Amazon Connect inside ServiceNow.We initially explored API/integration approaches, but we are only able to retrieve around 50–60% of the data. Because of this, we are now considering embedd...
Hello all I am trying to download an encrypted attachment using this API https://myinstance.com/api/now/attachment/{sys_id}/file.Files without encryption works without any issues. I get the following response "error": { "message": "No Rec...
