here regarding survey in servicenow we had a story where we need to cretae 2 new questions and update 3 existing question labels but in the saved inlfight surveys means before my changes deployed to qa there are few saved survey questions where after...
we have a query like in the survey we have updated the 3 existing questions like there lable has been updated but after saved the survey the inflight records after reopening the survey if we want to clikc on yes dropdown then the dependent question d...
Hi all We are about to implement agentic AI in ITSM for our client. Before implementing what are the assessment/questions to be asked to client? Thanks in advance
I have created JWT key, provider and certificate (attached Jks file) and an application registry. But still for some reason I am getting this error while invoking the rest message : OAuth flow failed. Verify the configurations and try again. Error...
We are trying to set up the Sharepoint Online API (Spoke) but are having issues.We have followed all steps as described in the guide (Configure Microsoft SharePoint Online connection record) and we are getting the oauth token successfully.But when do...
Hi All,I created declarative action to display a button in workspace list view. inside the declarative action i called the UI page created. Now the issue was page is opening but the page remains blank, Nothing is displaying inside the page.. Hence re...
We are looking to extract data via the REST API. When attempting to do we are presented with a 401 error in postman and also other methods of calling the endpoint. We are definitely using the correct username and password via basic auth. Co-pilot su...
Hello we have recently installed and configured the Jira spoke in one of our lower environments. We are trying to bring over Jira records from the a custom project into ServiceNow. The spoke is connecting fine and accessing records via the Lookup Iss...
Hi, We are looking to integrate ServiceNow SPM with Oracle Primavera P6 EPPM (Cloud). We are aware we can go via REST API but can anyone share any further insights if they have also integrated using REST API? P6 EPPM Rest API - All REST Endpoints Di...
Hello,I’m currently working on integrating Microsoft Threat & Vulnerability Management (TVM) with ServiceNow Vulnerability Response and had a question regarding multi-tenant configurations.In our use case, we need to onboard multiple tenants (around ...
Ok guru's I am working on a plan that would allow table data stored in ServiceNow to be visible to users in Power BI. I have proven this will work in the lower instance (dev) using the URL for the table basic auth as POC. I will create a dedicated in...
Hello ServiceNow community, We wanted to integrate ServiceNow CMDB table to power BI. power BI connector we will not use. These two other ways I was able to find, but how to do this configuration from ServiceNow and power BI side, if anyone can help ...
I need a way how to initiate the execution of the pre-created ATF case from the backend call. I was under impression that I can use something like:var runner = new sn_atf.AutomatedTestFramework();var executionId = runner.startTest('my test sys_id'); ...
Hi Community,getting error in flow "Unable to load dynamic inputs (sn_jira_spoke.get_projects_v4)No dynamic inputs data was provided from the action"How to resolve this error thanks in advance
Hi everyone,I’m working with Major Incident Communications in Service Operations Workspace, using the Notify (new) framework.Out of the box, SMS works with Twilio, but in my case the customer requires using their own SMS provider (Twilio is not allow...
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