Fetch sharedmailbox via LDAP configuration

SUHASM
Tera Contributor

Dear Team, 

I have configured LDAP and it is able to fetch the sharedmailbox details and store it in custom table of servicenow. The architecture team is not okay with this solution as it'll create a custom table and that table will have roughly 20,000 records. 

The requirement is to fetch the mailbox details in dynamic way. That is, user inputs sharedmailbox ID in the field of catalog item form, onChange or onSubmit client script should pick that value and trigger the LDAP configuration and get the sharedmailbox owners from corporate directory.

Can someone help me out here? 

Thanks, 

Suhas Marathe 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@SUHASM 

check this and see if you can invoke that via onChange + GlideAjax

Reading LDAP in a script 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader