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Flow Designer workflow is not triggering automatically

akash_birada
Kilo Explorer

Hi Community,

I have created a Flow Designer workflow that should trigger when a record is created/updated. However, the flow is not executing automatically.

I have verified:

  • Flow is published
  • Trigger conditions are configured
  • User permissions appear correct

What additional troubleshooting steps should I perform to identify the root cause?

Thank you.

2 REPLIES 2

JenniferRah
Mega Sage

Is the flow not running at all? Like you look at the execution details in Flow Designer and it's not triggering? If so, there's something wrong with the trigger. 

 

If it's running but immediately failing, then there could be a permissions issue. You might try running it as System User to see if that makes a difference. If not, I would need more information on what the trigger is and what the flow is doing.

Ankur Bawiskar
Tera Patron

@akash_birada 

did you check what's the flow configuration trigger setting in advanced?

Workflow Studio flow trigger types 

AnkurBawiskar_0-1784211609170.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader