how to enable metrics for knowledge base for Article body field in ServiceNow standard version

[Prathamesh Chav]

Hi Team,

as we have standard version and as per the doc of knowledge management versioning we can't have versioning OOTB feature.

we want to tract versions so I was trying the solution using metric definition for Article body field. but record is not showing in the related list of metric instances.

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its not working for other fields too.

Thanks,

BR

[Mark Manders]

You asked for an OOB solution to track versioning, so my reply was to install the OOB plugins, because that's the only OOB solution. Just repeating that you don't have it installed, isn't going to change my answer. The only OOB solution you have is to install the advanced plugin.