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How to Integrate Outlook with ServiceNow Emails

Prathamesh Chav
Tera Contributor

Hi Team 

 

From Scratch I want to integrate outlook and ServiceNow emails,

do I need to add account of each outlook user into email accounts of ServiceNow.

Or Is there any way of integrating them ?

 

Thanks

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Prathamesh Chav 

 

It is OOTB, in user record you can add:

 

AGLearnNGrow_0-1736151971312.png

 

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