Incidents Cause by change
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05-20-2025 10:36 PM
Hi team,
We have integrated this ServiceNow into our product. We have a template in our platform, using which we will create a ticket in ServiceNow.
While creating a ticket, I have opted for the field cause by the change and submitted. cause by change field value that I have chosen is not listed on the ServiceNow side.
Help me, what am I missing here.
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