Integration using JWT

[mansigoel]

I have created JWT key, provider and  certificate (attached Jks file) and an application registry. But still for some reason I am getting this error while invoking the rest message : 

OAuth flow failed. Verify the configurations and try again. Error detail:invalid_client, AADSTS700027: The certificate with identifier used to sign the client assertion is not registered on application. [Reason - The key was not found., Please visit the Azure Portal, Graph Explorer or directly use MS Graph to see configured keys for app Id 'a5a7810e-e359-47dd-ac25-b3373fdfea89'. Review the documentation at https://docs.microsoft.com/en-us/graph/deployments to determine the corresponding service endpoint and https://docs.microsoft.com/en-us/graph/api/application-get?view=graph-rest-1.0&tabs=http to build a query request URL, such as 'https://graph.microsoft.com/beta/applications/a5a7810e-e359-47dd-ac25-b3373fdfea89']. Trace ID: e9182195-b8de-4358-bde3-4d9779fe6400 Correlation ID: 4cd50490-bbab-4532-870f-6359e80ed9f8 Timestamp: 2026-04-22 10:37:34Z, https://login.microsoftonline.com/error?code=700027

Can someone help?

[Tanushree Maiti]

Hi @mansigoel ,

Its not Servicenow end issue. Share the Error code and details with Azure team and ask them to share correct Client id and secret.

Refer: https://www.servicenow.com/community/workflow-automation-forum/sharepoint-online-spoke-error-fetchin...

https://learn.microsoft.com/en-us/answers/questions/2280615/how-to-resolve-error-aadsts700027-the-ce...

[mansigoel]

Hello I am getting this error now, is it still not servicenow error? 

OAuth flow failed. Verify the configurations and try again. Error detail:invalid_request, AADSTS900144: The request body must contain the following parameter: 'requested_token_use'. Trace ID: e0c32bec-cbf1-4da1-8a92-103c014f0300 Correlation ID: ccc3bb97-d169-4ae7-9b44-882cdd1c9fda Timestamp: 2026-05-22 09:58:21Z, https://login.microsoftonline.com/error?code=900144

[KrishnaMohan]

Hi @mansigoel ,

We are currently facing the same challenges. Could you please let us know if you have identified a resolution or have any recommendations to address this?

Thanks!
Krishnamohan