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yesterday
how to integrate servicenow with whatsapp,i need to send some message from servicenow with whatsapp.please let me know where can i get api's
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3 hours ago
Hi @GRH
https://pipedream.com/apps/servicenow/integrations/whatsapp-business
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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3 hours ago
Twilio provides support for SMS and Voice calls and we have implemented it in the past. Twilio have option for WhatsApp integration as well. ServiceNow Store app has integration for Twilio and below are the details,
https://store.servicenow.com/store/app/789a6b661b246a50a85b16db234bcb49
https://store.servicenow.com/store/app/9ff1bbea1ba46a50a85b16db234bcb83
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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2 hours ago
@GRH is it a business requirement or personal learning requirement?
If it is a business requirement, you need to follow:
https://business.whatsapp.com/developers/developer-hub
If it is for personal learning, You will have to create a developer account using same link but I believe now it has a cost associated with it, it will not be free.
For personal learning, you can try telegram, it should be free and easy through webhook.
This is a working example, I have tested it in past.
Raghav
MVP 2023
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2 hours ago
Hi @GRH ,
You can refer to the following links for the guidance:
Set up Conversational Integration with WhatsApp (powered by Twilio)
How to Integrate ServiceNow With WhatsApp in 2024 - TimelinesAI
https://youtu.be/QiFBrZ_uiM8?si=Zae7wSGjLsW_GQbe
Thanks & Regards,
Muhammad Iftikhar
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