Is admin role mandatory for webservice users - I face recent failures in api calls due to this

Chandrika Manch
Tera Contributor

Recent days, my api connections are failing with 403 forbidden error. 

When I debug, I see the api user lacks admin role. Is there a communication from Servicenow or a latest patch that mandates admin role for webservice users ? 

For third party integrations, I might want to restrict admin privileges. How do we integrate in such aspects. 

Please provide some inputs here !! 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

I think it need web_service_admin role

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Dr. Atul G. - Learn N Grow Together
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Let me try this, thanks for the input.