Request help on REST API explorer

[Supriya25]

Hi all,

I logged in with system admin
I'm trying  to read cmdb data so that through rest api explorer I got this url  , got 200 in rest api explorer 
https://dev345157.service-now.com/api/now/table/cmdb_ci?sysparm_limit=5

the above same url using in next tab of my active instance , it is giving below error . very surprising 

<response>

<error>

<detail>Required to provide Auth information</detail>

<message>User is not authenticated</message>

</error>

<status>failure</status>

</response>


this is from postman 

[Ankur Bawiskar]

@Supriya25 

so from REST API explorer it's working but not from postman?

Is MFA enabled for that admin user?

if yes that could be the reason it's not working from postman

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Aditya_hublikar]

Hello @Supriya25 ,

Check user password and also check sysparm_query parameter in your url s  is missing from url .Here I deliberately add wrong password and it give same error .

If this helps you then mark it as helpful and accept as solution.