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Request help on REST API explorer

Supriya25
Tera Guru

Hi all,

I logged in with system admin
I'm trying  to read cmdb data so that through rest api explorer I got this url  , got 200 in rest api explorer 
https://dev345157.service-now.com/api/now/table/cmdb_ci?sysparm_limit=5

the above same url using in next tab of my active instance , it is giving below error . very surprising 

<response>
<error>
<detail>Required to provide Auth information</detail>
<message>User is not authenticated</message>
</error>
<status>failure</status>
</response>


this is from postman 
Supriya25_0-1791523152985.png

 



1 REPLY 1

Ankur Bawiskar
Tera Patron

@Supriya25 

so from REST API explorer it's working but not from postman?

Is MFA enabled for that admin user?

if yes that could be the reason it's not working from postman

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader