Unable to install SGC Connector in PDI due to API Insights

[MirandaP]

I am trying to install the brand new "API Service Graph Connector for Kong Konnect" plugin in my PDI. I have installed all the dependencies, including API Insights. When I try to install the SGC connector though it says API insights needs to be procured from the store.

I have installed API insights in this PDI. So not sure why I am unable to install the Konnect SGC connector

I did notice in the activity log it stays the Installation is Completed, while others I have installed say Activation Completed. What step am I missing?

[Dr Atul G- LNG]

Hi @MirandaP 

There are a few plugins that we can’t access in a PDI, or I should say, they require ServiceNow Store access.

As you mentioned, the API application likely needs to be purchased or licensed from the Store, which means we can’t install that plugin in a PDI, since it’s paid and only available for client instances or your company’s demo environments.

This is expected behavior.

[MirandaP]

Hi @Dr Atul G- LNG ,

Thank you for responding, but I'm not sure that's the case here. I'm able to install API Insights as well as access the API Insights workspace. The issue is that Kong Konnect doesn't recognize that API Insights is installed and says I need it from the store.

Best,

Miranda