FrancoO
ServiceNow Employee
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on 06-05-2024 05:07 PM
Creating a simple ServiceNow app involves defining a new application, creating tables and fields, and building a basic user interface. Below is a step-by-step guide to help you get started with building a simple to-do list application on ServiceNow.
Step 1: Access ServiceNow
- Log in to ServiceNow: Use your ServiceNow instance URL and credentials to log in.
Step 2: Create a New Application
- Navigate to Studio: In the left-hand navigation pane, type "Studio" in the filter navigator and select "Studio" under "System Applications."
- Create Application: Click the "Create Application" button.
- Fill in Application Details:
- Name: To-Do List
- Scope: Automatically generated based on the name
- Description: A simple to-do list application
Step 3: Create a New Table
-
Create Table:
- In Studio, click "Create Application File."
- Select "Data Model" > "Table."
- Name your table (e.g., "To-Do Tasks").
-
Add Fields to the Table:
- Task Name: Field Type: String
- Description: Field Type: String
- Due Date: Field Type: Date/Time
- Priority: Field Type: Choice (Low, Medium, High)
- Status: Field Type: Choice (Open, In Progress, Completed)
Step 4: Create User Interface
-
Create Form Layout:
- Go to your new table in Studio.
- Click on "Form Layout" under the table name.
- Add the fields you created to the form layout.
-
Create List Layout:
- Go to your new table in Studio.
- Click on "List Layout" under the table name.
- Add the fields you want to display in the list view.
Step 5: Create a Module
- Create Module:
- In Studio, click "Create Application File."
- Select "Navigation" > "Module."
- Fill in the details:
- Title: To-Do Tasks
- Table: To-Do Tasks
- Link Type: List of Records
Step 6: Test Your Application
- Navigate to To-Do Tasks Module: In the main ServiceNow interface, use the filter navigator to find your "To-Do Tasks" module.
- Create a New Task:
- Click the "New" button to create a new task.
- Fill in the form and submit.
- View Tasks: Your tasks will appear in the list view.
Step 7: Publish Your Application (Optional)
- Publish Application:
- In Studio, click the "Publish" button to make your application available to other users.
Additional Tips
- Automation: You can add business rules or workflows to automate task updates based on certain conditions.
- Reporting: Create reports or dashboards to view and manage tasks efficiently.
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FrancoO
ServiceNow Employee
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06-07-2024
06:28 PM
Feel free to make this "guide" better, pending actions:
- [ ] I couldn't Submit it at the end.
- [ ] I didn't know how to add the 3 options for the field "Priority" (Low, Medium, Hig)