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FrancoO
ServiceNow Employee
ServiceNow Employee

Creating a simple ServiceNow app involves defining a new application, creating tables and fields, and building a basic user interface. Below is a step-by-step guide to help you get started with building a simple to-do list application on ServiceNow.

Step 1: Access ServiceNow

  1. Log in to ServiceNow: Use your ServiceNow instance URL and credentials to log in.

Step 2: Create a New Application

  1. Navigate to Studio: In the left-hand navigation pane, type "Studio" in the filter navigator and select "Studio" under "System Applications."
  2. Create Application: Click the "Create Application" button.
  3. Fill in Application Details:
    • Name: To-Do List
    • Scope: Automatically generated based on the name
    • Description: A simple to-do list application

Step 3: Create a New Table

  1. Create Table:

    • In Studio, click "Create Application File."
    • Select "Data Model" > "Table."
    • Name your table (e.g., "To-Do Tasks").
  2. Add Fields to the Table:

    • Task Name: Field Type: String
    • Description: Field Type: String
    • Due Date: Field Type: Date/Time
    • Priority: Field Type: Choice (Low, Medium, High)
    • Status: Field Type: Choice (Open, In Progress, Completed)

Step 4: Create User Interface

  1. Create Form Layout:

    • Go to your new table in Studio.
    • Click on "Form Layout" under the table name.
    • Add the fields you created to the form layout.
  2. Create List Layout:

    • Go to your new table in Studio.
    • Click on "List Layout" under the table name.
    • Add the fields you want to display in the list view.

Step 5: Create a Module

  1. Create Module:
    • In Studio, click "Create Application File."
    • Select "Navigation" > "Module."
    • Fill in the details:
      • Title: To-Do Tasks
      • Table: To-Do Tasks
      • Link Type: List of Records

Step 6: Test Your Application

  1. Navigate to To-Do Tasks Module: In the main ServiceNow interface, use the filter navigator to find your "To-Do Tasks" module.
  2. Create a New Task:
    • Click the "New" button to create a new task.
    • Fill in the form and submit.
  3. View Tasks: Your tasks will appear in the list view.

Step 7: Publish Your Application (Optional)

  1. Publish Application:
    • In Studio, click the "Publish" button to make your application available to other users.

Additional Tips

  • Automation: You can add business rules or workflows to automate task updates based on certain conditions.
  • Reporting: Create reports or dashboards to view and manage tasks efficiently.
Comments
FrancoO
ServiceNow Employee
ServiceNow Employee

Feel free to make this "guide" better, pending actions:

  • [ ] I couldn't Submit it at the end.
  • [ ] I didn't know how to add the 3 options for the field "Priority" (Low, Medium, Hig)
Version history
Last update:
‎06-05-2024 05:07 PM
Updated by:
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