Access Controls - Remove SNC Internal Role

[jyotiswarog]

Hi Team 
Good day 

We wanted to remove snc_internal role , from the ACL by using the security attributes and keep the form open for all the users , but it is getting captured automatically , is there a way to keep the form open to logged in/authenticated users without using the snc internal role.

Help is much appreciated.

Thankyou.

[WORKFLOW-COWBOY]

'snc_internal' is part of the Plugin "Explicit Roles". The purpose of this Plugin is to ensure that a user always has at least a single role, either snc_internal or snc_external, but not both. Unlike Store Apps, Plugins can not be removed once activated. This means you will have to learn to live with snc_internal. 

I think it's doing exactly what you are describing. When you create an ACL without a role, it will always add 'snc_internal' to imply a user that does not have a role, but is authenticated. 

Explicit Roles Documentation: https://docs.servicenow.com/csh?topicname=explicit-roles.html&version=latest 

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[jyotiswarog]

Thank you for the reply , yeah , snc internal comes with an explicit role , I just checked if there is a way to reconsider that , as I have couple of options , to make it work , I can create a custom role and associate that with snc internal , which is one way to make the work done , and I have couple of other work arounds too , but checked if there is a way to do it an hence checked .

THANKS again for the reply.

[Anurag Tripathi]

There will be this role added if there are no pother roles added to the ACL.