Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

ACL

vinayak_2023
Tera Contributor

‎09-17-2025 05:00 AM

Hi, I have a requirement where I need to create a custom role so that user with that role can access enhancement of type CRM and can add work notes to it - here type is custom field in the enhancement table. I have created the custom role but having issues while creating ACLs since the ACLs which I have created are conflicting with other ACLs

0 Helpfuls
  • 886 Views
5 REPLIES 5

vinayak_2023
Tera Contributor

‎09-17-2025 07:43 AM

I have achieved this by creating one more ACL to restrict to read table for CRM type enhancement and other fields have UI policies hence created field level ACL to restrict it 

0 Helpfuls