AES. Authorization in app.
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‎06-12-2024 01:15 AM
Hi,
I am building the app that creates tables in ServiceNow and fill them with data from Google BQ. I created a spoke that will be a part of the app, and it uses GET method, authentication is configured via Connection Alias (see screenshot). I would like to understand how customer that downloads app from ServiceNow store will be authenticated in Google BQ? Customer has to configure connection alias in ServiceNow and then add it to spoke? Or it can be done in the other way? What's the best practice?

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‎06-12-2024 01:31 AM
As part of the setup instructions you provide to your customers, you'd instruct them to go to the Connect & Credential Aliases table, select the alias record that exists as part of the app, and configure the connections/attributes as needed.
You could also look into creating a guided setup that allows them to be walked through the setup process

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‎06-12-2024 01:31 AM
That's why Connection & Credential aliases exist. 🙂
The alias will be included in your app, then the customer will need to create the Connection and/or the Credential record(s) matching it.
If you want, you can create a Connection & Credential configuration template to make that easier for them.
If helpful or correct, please indicate so!
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‎06-12-2024 05:00 AM - edited ‎06-12-2024 05:01 AM
Hi Mattias, Kieran
Thank you for replies. According to your answers, after app download customer has to follow this procedure https://www.youtube.com/watch?v=HSnJF3eGqaI&t=185s ?