AES. Authorization in app.

Alex153
Tera Contributor

Hi,
I am building the app that creates tables in ServiceNow and fill them with data from Google BQ. I created a spoke that will be a part of the app, and it uses GET method, authentication is configured via Connection Alias (see screenshot). I would like to understand how customer that downloads app from ServiceNow store will be authenticated in Google BQ? Customer has to configure connection alias in ServiceNow and then add it to spoke? Or it can be done in the other way? What's the best practice?

3 REPLIES 3

Kieran Anson
Kilo Patron

As part of the setup instructions you provide to your customers, you'd instruct them to go to the Connect & Credential Aliases table, select the alias record that exists as part of the app, and configure the connections/attributes as needed.

 

You could also look into creating a guided setup that allows them to be walked through the setup process

MattiasJonsson
ServiceNow Employee
ServiceNow Employee

That's why Connection & Credential aliases exist. 🙂

The alias will be included in your app, then the customer will need to create the Connection and/or the Credential record(s) matching it. 

If you want, you can create a Connection & Credential configuration template to make that easier for them.

 

If helpful or correct, please indicate so!

Alex153
Tera Contributor

Hi Mattias, Kieran

Thank you for replies. According to your answers, after app download customer has to follow this procedure https://www.youtube.com/watch?v=HSnJF3eGqaI&t=185s ?