After Zurich upgrade my UI builder page is not working error is : The page you are looking for could

[chaitanya34]

Hi Team,

After upgrade to Zurich my UI builder page is not working and when I open in UI builder there are lot of errors listed same message : 

Your macroponent is referencing a sys_ux_event record with ID 94f7XXc787f29xx0bdbeb847cebbXXec, that no longer exists in this instance. Check the page definition to review this issue. Note that manually editing the page definition is not recommended. Some reasons for this could be that the record was not copied from your local environment to this one, or you are using an event from a different plugin.

And when I open the UI builder page getting error message is : The page you are looking for could not be found

-Any one please assist and I already checked the sys_ux_event record  we have that record with same sys_id 

Regards,

CK.

[Dr Atul G- LNG]

Hi @chaitanya34 

Try to repair or upgrade the plugin to latest version.

[chaitanya2948]

Hi Dr. Atul G,

Thanks for response I tried but no luck same issue I am facing.

[Ankur Bawiskar]

@chaitanya34 

Since you said it's happening after upgrade, please raise a case with ServiceNow

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏