AI generated worknotes does not sync properly in Dark Theme

[UTSAV KUMAR JAI]

Hello Everyone,

When the AI generated comments are getting added in the work notes in normal theme it is working as expected. But, when the user change it to dark theme, the comments that are added in the work notes it not changing to white with respect to black background.

Hence, it seems to be a empty work note
Please, provide any suggestion to fix this

Regards

Utsav

[Tanushree Maiti]

Hi @UTSAV KUMAR JAI 

The AI-generated notes likely retain a hardcoded color (defaulting to black) or inherit white background styling from the source, making them invisible against the dark background.

refer: KB2204685 Text in KB articles as well as in any HTML editor is not visible in dark theme 

For temp fix: 

https://www.servicenow.com/community/virtual-agent-forum/how-to-update-additional-comments-and-work-...