Approval

vikaskumarc
Tera Contributor

51m ago

I have a select box (Cases or Customer Service Management (CSM)) For CSM- Approval is required from either Rahul or Gaurav ,  i need to add both, and if one is approved, other is no longer required. I have configured it in this way but it not trigerring the approvals

vikaskumarc_0-1778520737033.pngvikaskumarc_1-1778520781631.png

 

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Vishal Jaswal
Giga Sage

45m ago

Hello @vikaskumarc 

Please see this as it might be relevant as what you are trying to achieve: https://www.servicenow.com/community/developer-forum/creating-a-group-approval/m-p/2174386 


Hope that helps!
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