Ask For Approval FD action showing in waiting and not creating approval record

[rmaroti]

Hi Everyone,

I have below requirement:

-Group Check: All active groups are evaluated along with their assigned manager.

-If a group has no manager or the manager is inactive, a notification is sent to the Platform Admin team.

-Otherwise, a notification is sent to the respective Group Manager.

-DONT use "Send Notification" action instead create event, trigger event through flow (action not code) and send notification via event.

-Approval Tasks: Each manager receives an approval task per group.

-Decision Handling:

->If a group is approved, it remains active.

->If rejected the group is marked for deactivation.

->If no response is received within 5 days, a reminder is sent (use same notification as above), if there is still no reaction its marked as deactivation.

I have design FD for above requirement and facing the below issue:

I have encountering an issue where the "Ask for Approval" action is not being created approval record, and the flow is stuck in a "waiting execution" state, specifically with a reference to a "For each item of group table."what should be reason and how i need to resolve? I want to create approval for each loop all group record.

Anyone can help me please to implement the whole flow designer for above requirement or could you please find below attached screenshot,  which is have created FD. please suggest me correction.

[Vishal Jaswal]

Hello @rmaroti 

Update The flow properties (three dots extreme top right corner) to run the flow as system user.

[Ankur Bawiskar]

@rmaroti 

it's waiting since someone from the group has to approve.

Does that group has members in it?

If yes then did you check if created approval records?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[rmaroti]

Hi @Ankur Bawiskar 

Does that group has members in it?-->Group has 11 members.

If yes then did you check if created approval records? --> There is no any approval record created and so how we can approve or reject it and for that.

[Ankur Bawiskar]

@rmaroti 

is group approval not working for other groups?

does that work for other group?

If my response helped please mark it correct and close the thread so that it benefits future readers.