Attachment on a form in custom application does not get saved once submit is clicked.

[akhilrajt]

Hello Community folks,

I'm experiencing an issue while filling a form in custom application.

When a user attaches a file to the custom form and submits it, the attachment is not being saved or associated with the record.

This issue is related to UI Experience.

Attached screenshots shows before submitting the record("test candidate doc.pdf"- attached filename) with attachment.
After clicking submit and open the saved record, the file does not exists.

 Seeking support to troubleshoot and fix this issue. Thank you

[akhilrajblu]

hi @kaushal_snow,

Thank you for your responses.

We have resolved the issue. We discovered that by changing the UI Type of the client script from All back to Desktop, the attachments are now saving as expected.

Thanks and Regards,

Akhil Raj TM

[akhilrajblu]

hi @kaushal_snow ,

Thank you for your response.

We have resolved the issue. We discovered that by changing the UI Type of the client script from "All" back to "Desktop", the attachments are now saving as expected.

Regards,

Akhil Raj TM

[kaushal_snow]

great !!