Attachnment

[TEJAS]

I need to scan or read an attachment in ServiceNow how could i achieve this , Anybody know the solution please reply back Thank you in advance 

[Dr Atul G- LNG · Accepted solution]

Hi @TEJAS  

What action you want to take after read of PDF?

[TEJAS]

I need to find data like (phone number, age like that )

[Dr Atul G- LNG]

Hi @TEJAS  

Few points

- You need build code for this.

- Make sure every time, the pdf format is same. 

- It will be technical debt. 

https://www.servicenow.com/community/hrsd-forum/how-to-parse-the-data-from-pdf-attachment-and-store-...

https://www.servicenow.com/community/now-platform-forum/how-do-we-parse-the-pdf-attachment-data/m-p/...

[Paige Duffey]

Hello-I would look into DocIntel. It's made to do exactly this...Extract data from documents.