Developer Instance offline
Yesterday I have launched an instance and I haven't used it but when I see it the instance became offline what should I do know and how can I get it back
Forum Posts
Resolved! How the "My Active Item" route to the page--my_request, my_survey etc
Under the widget.. (My Items) i.e.. My active items...we haveTaskRequestSurveywhen we click on this, it is routing to the pages like hrm_todos_page, my_requests, my_surveys respectivelyI wanted to understand the backend configuration which is being u...
Resolved! API integrations courses from zero to hero
Hello,I studied the CSA courses , and I want to learn to create and manage API integrations within the plateform, so can someone please suggest me any courses (by order) that allow me to learn that from zero to hero ?Thanks
How to use widgets correctly in calalog items
How to use widgets correctly in calalog itemsHello, there is a problem that has troubled me for a few days. I want to add some custom things to calalog items. I investigated for a long time and learned that when creating a variable in calalog item, y...
what role need for non admin role to view report
Access to this content denied based on report_view field ACLs.
Resolved! Removing Application repository from sys_repo_config
Clients wanted to remove the linked github repositories of previous vendor that configured their portal. Still learning using source control and my question is, If we remove the sys_repo_config record associated with the application, will it impact t...
Insufficient privileges error on now mobile custom actionable push notification
Hi All,Recently I created a actionable push notification to accept or reject change request.The push notification is triggering fine it is show both accept and reject button in notification but when I click accept or reject it is showing insufficient...
Making basic changes to Now Agent mobile app
Hello everyone, We're currently implementing a barebones version of the Now Agent mobile app.We installed the plugin to our dev environment and removed the On-Call Schedule from the My work and My team tabs.We wanted to move the app to our user accep...
My Developer Instance did not wake up
Hello,My developer instance is not waking up.I have tried to click the "Wake Up" button several times, but I keep getting the message:"The instance didn't wake up. Report, or check again in a few minutes."Instance name: **dev277187** Could you please...
ATF - Verify field content which includes record number and additional text
We have requirement to verify text (something like Created from a similar incident INC5458094) on a work notes. This text auto populates whenever an Incident is created by using copy functionality. Upon trying by appending the text and incident numbe...
Classic & Granular delegation works on which-which table
Hello folks I wanted to understand the difference of classic delegation & Granular delegation with respect to tables..is classic delegation is not, applicable to HR records like..[sn_hr_core_case, sn_hr_core_task]???Warm RegardsUtsav
Emailing from SCTASK
I have enabled Requests on my instance but it looks like you cant email the user from the SCTASK record and have to go to the RITM record to reach out to the user. This works fine until you have multiple SCTASK's linked with the RITM such as request ...
Choice table issue
I have a requirement to create three variables—Category, Subcategory, and Choice—that should only be visible in the RITM and Task when the Assignment Group is HCL. These variables have been created as Lookup Select Box types, and their options are ma...
Unable to Wake up PDI instance
Unable to Wake up PDI instance. please help
Resolved! workspace form section
Hello everyone, do you know how to hide certain sections in Workplace when a specific condition on the form is met?For example, if the login date is after today, I want to hide or collapse the section named "User Information".
