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Resolved! glide date time difference

hello experts,i have a glide date time value which is in "2022-11-17 02:45:00" format. I need to subtract 5 hours 30 mins from it. Can anyone tell me how to do it. I am new to Scripting.Thanks in advance.

Deepika54 by Tera Contributor
  • 2698 Views
  • 4 replies
  • 2 helpfuls

ServiceNow UI Builder Attachment

OOTB UI Builder Attachment not attaching to the record with the UI builder Components. The component is configured, but it doesn't attach it to the record it's a custom scoped app, extending HR table. Any ideas why this won't attach to the record? @B...

Multiple attachment

Hi all, so how to attach multiple files (like screenshots, pictures etc)  in single custom attachment field  .example: Company Data(u_company data) (attachment field type)

SAM321 by Tera Contributor
  • 4340 Views
  • 13 replies
  • 1 helpfuls

Create a link or button inside a form's embedded table

I have a requirement to create a link (which will open a new form) inside a embedded table's header in a form. To achieve this we have tried with annotation but annotation is showing outside the embedded table but we want it beside the header. second...

Sutapa1 by Tera Contributor
  • 1987 Views
  • 3 replies
  • 0 helpfuls

Import Set API 利用時のエラーチェック

ServiceNow側でインポート処理に失敗したことを検知する仕組みはあるでしょうか。デフォルトではImport Set APIでのinsertMultiple処理は非同期のため、呼び出し元ではエラーを検知できないと思います。ログを見れば、ジョブの失敗が分かると思いますが、運用担当者が毎日チェックする必要が出てきます。失敗した時にメールを送信するといったことは可能でしょうか。 あるいは、同期処理にして、Azure側で通知するということも考えられます。4,000レコード程度であれば、同期処理でも呼...

Resolved! AES Locked - Cannot Add Data, Experience, or Security

Seeing the same App Engine Studio issue occur in both my company's instance and my own PDI.  The Data, Experience, and Security options are all locked, and I am unable to add.  Here's what that looks like:  Another error message also started appearin...

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Prinssi by Mega Sage
  • 4158 Views
  • 11 replies
  • 8 helpfuls

Resolved! Duplicated ticket number when inbound action triggered

Hello community, I'm facing an issue: for example, when user A send an email to abc@servicenow.com, an inbound action will be triggered and a case will be created. However, there are 2 cases with the same number but different sys_id. One of them will...

Thuy Thao by Tera Guru
  • 1374 Views
  • 1 replies
  • 2 helpfuls

Date masked input field

Hello,We created a custom configurable workspace. In that workspace, we have a form that displays a date field, and we got a requirement to allow users to enter a date by typing only numbers (e.g. 02072023) and the input must be automatically changed...

Email not sent out when watch list is used

I have created a custom button so that when a person presses it, they will receive a notification. I have tested the button and it works perfectly fine, except when other people in the watch list are added. 'Send to event creator' is checked. When no...

JanetAkiyama_0-1675253528590.png

Resolved! User Criteria Scripting Issue

Hi All, Maybe someone out there help me to debug this small script in User Criteria.I created a User Criteria script to determine if a user is a member of any group whose name starts with the prefix ‘IT Support’, and although it works fine in Scripts...

guzman by Giga Guru
  • 1390 Views
  • 3 replies
  • 1 helpfuls
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