Can OOB “Sign document” (E-Signature plugin) be used in ServiceNow Agent / Now Mobile for ITSM Tasks

gervin_penaflor
Tera Contributor

4 weeks ago

Hi,

Context: I’ve implemented the out-of-box Sign document from the E-Signature plugin on Task (ex: sc_task) in the platform UI (desktop) and it works as expected.

Goal: Make this capability available in Now Mobile / ServiceNow Agent so field users can sign from their phones.

Is there a supported way to have the same experience for a Task directly from Now Mobile / ServiceNow Agent, equivalent to the desktop E-Signature dialog?

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gervin_penaflor
Tera Contributor

3 weeks ago

Context has changed (requirements/version), so this question is no longer applicable. Marking as closed.

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