Close notes not visible on HR case
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01-20-2026 11:26 PM
I have been trying to display close_notes field in HR case table but it is not visible. Anyone can help with it?
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01-20-2026 11:46 PM
it's available in XML so you can add that on any of your form view on HR Case table
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2026 12:58 AM - edited 01-21-2026 01:08 AM
HI @garimakharb
Can you please Configure the form layout to show Close notes field in the form view as below:
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Prashant Kumar
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01-21-2026 01:02 AM
Sorry didn't get your question.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

