Close notes not visible on HR case

garimakharb
Giga Guru

I have been trying to display close_notes field in HR case table but it is not visible. Anyone can help with it?

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@garimakharb 

it's available in XML so you can add that on any of your form view on HR Case table

AnkurBawiskar_0-1768981572635.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

PrashantLearnIT
Tera Sage

HI @garimakharb 

 

Can you please Configure the form layout to show Close notes field in the form view as below:

PrashantLearnIT_0-1768985921128.png

 

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************

@PrashantLearnIT 

Sorry didn't get your question.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

HI @Ankur Bawiskar 

 

Accidentally added your mention. Sorry for that.

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************