Currency Show Local Currency

[David OYK]

I have 1 table with 2 currency fields. My instance local currency is set to MYR.

Whenever I tried to enter a different currency value into these 2 currency fields, one of the currency field will always perform auto conversion and show the final value in MYR which the other field still showing in the currency I selected. 

How can i disable this? I would want the fields to always show the currency selected by the user, not the converted value.

There is no business rule, client script or ui policy performing any conversion on this field.

[smithraaj]

To prevent automatic currency conversion in ServiceNow:

1. Ensure the "Currency" attribute for both currency fields is set to "User Currency" in the dictionary definition.
2. Check user preferences to confirm the selected currency aligns with the desired display.
3. Verify system and instance settings related to currency configurations.
4. If the issue persists, use debugging tools or consult ServiceNow support for further assistance.

[Sandeep Rajput]

@David OYK Please check if one of the currency fields which keeps the value intact (originally entered by the user) is a fixed price type currency field. If yes, and you would like to keep the same behaviour on the other field too then you can change the other field type to fixed price field.

For more information please refer to https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/currency/concep...

[David OYK]

Both are currency type.

If I am to change the field type to price, will it affected existing data in this field?