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Decision table is not reading the entire string when I use 'contains' in the condition

poorva1
Tera Contributor

Hi everyone,

I am using Decision table in a flow designer to set the assignment group and subcategory based on the mailbox address. The mailbox has multiple addresses and hence I am using the 'contains' when I am building the condition in the decision table. 

When I use the “contains” condition in a Decision Table (for example: checking if a string or list contains a certain value), it only matches when the value appears first in the string or comma-separated list and is not giving any output if the string does not appear first. 

 

Has anybody run into this issue before? Does anybody have any pointers for me to try?

 

Thanks in advance.

 

 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@poorva1 

share screenshots please

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader