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EMail not visible in the Activity formatter

Chitradevi G1
Tera Contributor

‎09-10-2024 01:22 AM

I have enabled the below checkboxes in activity filter but i couldn't see the emails.

 

ChitradeviG1_0-1725956494013.png

Please help.

 

 

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Dr Atul G- LNG
Tera Patron
In response to Chitradevi G1

‎09-17-2024 05:46 AM

Hi @Chitradevi G1 

 

Is it in Dev or Test or Prod? Might be in Dev / test emails are not enabled. test in prod once.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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