Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

EMail not visible in the Activity formatter

Chitradevi G1
Tera Contributor

‎09-10-2024 01:22 AM

I have enabled the below checkboxes in activity filter but i couldn't see the emails.

 

ChitradeviG1_0-1725956494013.png

Please help.

 

 

0 Helpfuls
  • 1,012 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
In response to Chitradevi G1

‎09-17-2024 05:46 AM

Hi @Chitradevi G1 

 

Is it in Dev or Test or Prod? Might be in Dev / test emails are not enabled. test in prod once.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls