Enables offline mode on the Now Mobile app

[ElvinSalim]

I would like to access the Now Mobile app in offline mode, but cannot find it in the settings. Are there any plugins or anything else I'm missing?

[Paul Curwen]

You should be able to see it in your settings menu on the mobile app. You need to install:

SG Offline support plugin (com.glide.sg.offline)

Have a look at this: 

https://docs.servicenow.com/en-US/bundle/utah-mobile/page/administer/tablet-mobile-ui/task/sg-config...

[ElvinSalim]

I need it specially on Now Mobile app. So does that mean the offline mode is only supported by the Agent app, not the Now Mobile app?