Fetching all groups instead of on-call schedule groups in Teams & Schedules icon in sow

Venkat1231
Tera Expert

6 hours ago

Hi,

 

I want to see only available on-call groups when I click on the search icon. Below are the two paths which I'm facing the issue.

 

1.  "Service Operations workspace -> Teams icon -> Search" 

2. "Service Operations workspace -> Schedules icon -> Search".

 

Instead of getting this, fetching all the available groups in the instance. Can some please help me on this issue. Screenshots attached for your reference.

Venkat1231_0-1782377079769.pngVenkat1231_1-1782377149617.png

 

Regards,

Venkat.

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