Flow designer error: Unable to load connection with alias ID for DocuSign

[ryev_a_]

We are trying to use DocuSign spokes in flow designer and we are encountering "Unable to load connection with alias ID" error. The flow already runs as system user. Unable to verify what connection alias record it is using since in the flow execution logs it shows empty target.

Unable to load connection with alias ID: <a href="/sys_alias.do?sys_id=" target="blank">Open Connection Alias</a>

Any of you have same experience and what did you do to fix this?

Thanks!

[Maik Skoddow]

Hi @ryev_a_ 

please check if the mitigation steps described in https://www.servicenow.com/community/developer-articles/troubleshooting-flow-designer-quot-error-whi... will help.

Maik

[Ankur Bawiskar]

@ryev_a_ 

did you verify the connection is working fine before using in flow?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[ryev_a_]

Yes we actually got successful connection configured. Only encountered the connection alias error in flow designer when the flow is triggered.

[ryev_a_]

Thanks, quite a list, we need to check this.