Integration Hub use oauth2 authorization code grant to access a third party application API

sylvain_g
Tera Contributor

‎11-17-2023 09:32 AM

(release Utah)

I have configured a Connection, visible in Flow Designer, with Oauth Authorization Code, to authenticate to the third party Application (First I have created a Configuration Template in All/Integration Hub/Connection and Credential/Configuration Templates, from the existing template "Oauth Authorization Code Demo Configuration", then I have created a new Connection in  All/Integration Hub/Connection and Credential/Connection and Credentials alias, set with the my new configuration template.

 

In flow designer I have configured my connection with my parameters : ex. authorization url, token url.

If I click on the link "Get Oauth Token" , a popup appears displaying my application authentication page : I authenticate with a user , and it's work, the token is stored (visible in "Manage tokens")

 

Then I have created an action that request my third party application

Then I have created a "remote table" in ServiceNow that call that action to populate dynamically my table

When I request the table with <table_name>.list , it is working !

 

But it always uses the same access_token registered the first time I configure my Connection.

Would it be possible to use an access_token per user ? If I request the table from another user, I would like that a popup appears requestiong the user to authenticate to the third party IDP and that serviceNow uses the access_token of the user ? Then , till the refresh_token of the user is valid, the user will not be asked to authenticate again, and servicenow will use the user token.

 

Regards,

 

Sylvain Guyot

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maheshbingi
ServiceNow Employee
ServiceNow Employee

‎03-21-2025 03:04 PM

You can use personal authentication, which is supported for OAuth Authorization Code Flow. To configure personal authentication with OAuth:

  • Go to your oauth_2_0_credentials record
  • Change the integration_type from System to Personal

Now, for every user, there will be a separate access token in Manage Tokens.

 

You can also refer to the following documents for more details on Personal Authentication:

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