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Flow designer error: Unable to load connection with alias ID for DocuSign

ryev_a_
Tera Contributor

‎06-01-2025 06:33 PM

We are trying to use DocuSign spokes in flow designer and we are encountering "Unable to load connection with alias ID" error. The flow already runs as system user. Unable to verify what connection alias record it is using since in the flow execution logs it shows empty target.

 

Unable to load connection with alias ID: <a href="/sys_alias.do?sys_id=" target="blank">Open Connection Alias</a>

Any of you have same experience and what did you do to fix this?

 

Thanks!

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Ashley
Kilo Sage

4 hours ago

Good Morning,

 

Did you ever get this resolved? I am having the same problem.

 

I have it working but it looks to be related to the DocuSign webhook when other e-signutres have been requested outside of ServiceNow which is triggering the DocuSign Webhook Sample Subflow and causing the same error.

 

Kind Regards

 

Ashley

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