Objective:*
we are working on implementing functionality that controls the visibility of a Healthcheck button in the General Case form in ServiceNow. The button's visibility is controlled based on comments added by "system."
*Detailed Breakdown:*
When should the Healthcheck button be hidden? The Healthcheck button should be hidden when a comment is added by system in the Additional Comments field of the General Case.
The button should remain hidden for 30 minutes after system adds a comment.
*_When should the Healthcheck button reappear?_*
After the 30-minute window has passed, the button should reappear and be visible again. If another system comment is added within that 30-minute window, the button should remain hidden for another 30 minutes from the time of the latest comment.
