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Hi all

Ashok_123
Tera Contributor

Ensure that when an incident is created and assigned to a specific assignment group, only the members of that group have visibility into the record. Users who are not part of the assigned group should be restricted from viewing or accessing the incident, maintaining data confidentiality and access control.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Ashok_123 

 

You can create write ACL , something like this

 

https://www.servicenow.com/community/developer-forum/how-to-do-only-assignment-group-members-can-rea...

 

if(gs.getUser().isMemberOf(current.assignment_group))

answer=true;

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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AndersBGS
Tera Patron

Hi @Ashok_123 ,

 

have you looked at data filtration rules: https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/security/concept/d...

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/