How to do only assignment group members can read the respective incident.

[Nakata1]

I want to do only assignment group members can read the respective incident. For all other users can't read it. Is there any way?

[Manoj Kumar16 · Accepted solution]

Write a read ACL on Incident table and put the condition in the advance script

if(gs.getUser().isMemberOf(current.assignment_group))

answer=true;

[Indrajit]

Hey koya,

You can do this by two ways ,

Grant read/write permission to someone if the assignment group is one of their groups in the condition builder.

Or

You have to write below code in Write ACL script of Incident table

Kindly mark Correct and Helpful if it helps you to solve your problem.

Regards,

Indrajit.