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hide global option from region variable lookup selet box when le group is data privacy

shubhamverm3478
Tera Contributor

Hi,

I want to hide global option under region look up select box variable when le group is data privacy.

how can I achieve this

35 REPLIES 35

AniketC85155510
Kilo Patron

Hello @shubhamverm3478 & @Community Alums ,

 

I suggest trying the following reference qualifier for your use case:

 

javascript: if (current.variables.group == '457aa799db49d740d27a00b5ca9619de') { "sys_id!=e37c2dfb1be49ad47b03ea8a234bcbfd"; } else { "active=true"; }

 

AniketChavan_0-1728980210383.png

 

This should conditionally hide the Global option in the region lookup select box when the group variable is set to Data Privacy.


Note:
Please replace the sys_id values with the corresponding ones from your instance. Specifically, update the group sys_id and the region sys_id for the Global option, as they may differ in your system.

Let me know if you have any questions or if this doesn’t work as expected.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.


Regards,
Aniket

Appreciate your answer but isn't it the same approach I suggested? 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
5x ServiceNow MVP

Not applicable

Its still visible.

Hello @Community Alums ,

 

Please share few screenshots of both variables, and let's see what's missing, because I have tested the same functionality from my side and it's working as expected.

Not applicable

Yes Please,