Hide “I would like to change the computed score” field for Control & Risk but show in Residual Ass

sanchitayya
Kilo Contributor

I’m working on configuring the OOTB field “I would like to change the computed score” in ServiceNow.

Requirement:

  • Hide this field for Control and Risk records
  • Make it visible only for Residual Assessment
  • This behavior should apply specifically in Workspace UI

Current Status:

  • I was able to achieve the requirement in the Native UI (using UI Policies / Client Scripts)
  • However, I’m not sure how to implement the same behavior in Workspace

 

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