How can i make subcategory dependent on category on standard change template form.

Gulshan Kumar1
Tera Contributor

‎08-04-2023 08:06 AM

Hi, 

I want to make subcategory dependent on category on standard change template form.

I found on macro in this catalog item (Propose a new Standard Change Template). 

when  selection on one category showing all subcategory list of sys_choice table whether it's coming sys_choice table or not i am not sure.

Please help on this. Your support is appreciated.

GulshanKumar1_0-1691161534306.png

 

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4 REPLIES 4

Rahul Talreja
Mega Sage
Mega Sage

‎08-04-2023 08:18 AM

Hi @Gulshan Kumar1 ,
You can achieve by configuring dictionary.
Make a field dependent (servicenow.com)

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul
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Gulshan Kumar1
Tera Contributor

‎08-06-2023 07:52 AM

Hi Rahul,

 This is not a incident or change form , it's a template so i have no idea how to select dictionary in drop down value.

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zee15
Tera Contributor

‎10-16-2024 04:24 AM

Hi @Gulshan Kumar1 I also have the same requirement. Could you let me know if you got any solution?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to zee15

‎10-16-2024 04:28 AM

Hi @zee15 

 

It is a bug in system and we need to log as idea to make the changes.

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