How can the view of a reference field be set to "READ ONLY"?

[Salah2]

Hi all, 

Created custom application with new table extending from Case table.  

I also created a Catalog Record Producer within the custom table.

Requirement: The record producer maintains three reference fields, and I need to set the reference field view to read only for anyone who is not Admin.

Reference tables: 

- Contact [customer_contact]

- User [sys_user]

- Team [x_team_score]

Does anyone know how I can configure these reference field views and set them to "Ready-only"?

I am in need of urgent assistance and feeling stuck. Your help would be greatly appreciated. Thank you.

[SN_Learn]

Hi @Salah2 ,

Please check the below working solution:

How can I remove information icon from a reference variable in portal. 

Hide referenced popup in new Service Portal 

How to hide reference variable (Information icon) on Catalog items in Service portal 

[Jordan Vignoni]

You can create a Catalog UI Policy with no conditions, and apply a script in "Execute if true".  For example, if you wanted to make the "Requested by" reference field read only for everyone except the admin role, you would use:

function onCondition() {

   if (g_user.hasRoleExactly('admin')) {

       g_form.setReadOnly('requested_by', false);

   } else {

       g_form.setReadOnly('requested_by', true);

   }

}