How to add Quick messages on workspace to fill the emails

VSN
Tera Expert

‎03-21-2025 10:51 AM

Hello community.

 

i was looking for the functionality to add Quick messages on the workspace Email form. i was tried to add quick message but it was giving result only on the classic view as shown in below. but i am looking for the possible ways workspace with explanation on workspace. 

VSN_0-1742579406454.jpeg

 

0 Helpfuls
  • 438 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-21-2025 10:53 AM

Hi @VSN 

 

https://www.servicenow.com/community/service-operations-workspace/adding-the-quick-messages-for-emai...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls