How to auto add all the selected variables along with the value in the RITM description field

[VIKAS MISHRA]

For my particular catalog item, i want to make the changes so that once the RITM is raised then all the selcted variable along with their value should be auto populated in RITM description field as mentioned in the below screenshot.

Please provide the script for the same.

[G Ponsekar]

Hi @VIKAS MISHRA 

Use below script:

Assuming current record as RITM record

var str = '';

var variables = current.variables.getElements();

for (var i=0;i<variables.length;i++) {

    var v = variables[i].getQuestion();

    if(v.getLabel() != '' && v.getDisplayValue() != '' && v.type != 14) { //Do not show macros (type 14)

        str += v.getLabel() + ": " + v.getDisplayValue() + "\n";

    }

}

current.description = str;

Please mark correct if it is working for you

Thanks,

G Ponsekar

[VIKAS MISHRA]

Is this a BR

[G Ponsekar]

you can use it in Insert BR/Workflows/Flows to accomplish your requirement  @VIKAS MISHRA 

Please mark correct if it is working

[Ankur Bawiskar · Accepted solution]

@VIKAS MISHRA 

you can use Workflow run script or after insert business rule on RITM table

var arr = [];

var variables = current.variables.getElements();
for (var i = 0; i < variables.length; i++) {
    var question = variables[i].getQuestion();
    var label = question.getLabel();
    var value = question.getDisplayValue();
    if (label != '' && value != '') {
        arr.push(label + ":" + value);
    }
}
current.description = arr.join('\n');
current.update(); // use this if you are using after insert BR, don't use this when workflow run script is used

If my response helped please mark it correct and close the thread so that it benefits future readers.