How to config XLA in servicenow.
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‎03-23-2023 01:53 AM
Hi Developer,
I have to implement XLA in Servicenow . Please let me how I can config.
Thanks.
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‎03-23-2023 02:00 AM
hi @DevQuintica
ServiceNow has Resolution SLA and you can trigger it from retrospective start to start SLA from the creation till resolution
Please mark the response helpful and mark it as solution
Thanks
Akash