How to config XLA in servicenow.

DevQuintica
Tera Contributor

‎03-23-2023 01:53 AM

Hi Developer,

I have to implement XLA in Servicenow . Please let me how I can config.

DevQuintica_0-1679561565625.png

Thanks.

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Community Alums
Not applicable

‎03-23-2023 02:00 AM

hi @DevQuintica 

ServiceNow has Resolution SLA and you can trigger it from retrospective start to start SLA from the creation till resolution

 

Please mark the response helpful and mark it as solution 

 

Thanks

Akash

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