How to delete demo data installed from plugin and their relation between tables

[NAIDILE S]

Hi 

how can we delete the demo date which is  from plugin installation, I have to clean up the tables records along with the relation i.e, m2m table.
Thanks

naidile

[Anurag Tripathi]

Hi,

There is a catalog on Hi Portal for the same

Remove Demo Data - Now Support Service Catalog - Support and Troubleshooting (servicenow.com)

This will work only for Customer instances, Not PDI.

[NAIDILE S]

HI can't we do it via script or SJ

[Sid_Takali]

Hi @NAIDILE S Yes we can do it by running script (Fix Script/Background Script / Scheduled Job) but it is not a best practice.  Any script provided is for use at your own risk and should be fully tested in a sub production instance before being used in production.

Go with https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0550107 as Anurag Suggested. 

Regards,

Sid

[NAIDILE S]

Hi @Anurag Tripathi 
This process I don't have access to it, so another way