How to get values in additional comments

Community Alums
Not applicable

Suppose when I am creating a incident as a fulfiller in the incident form i need the details of the fields to get displayed in the additional comments.

5 REPLIES 5

Weird
Mega Sage

Why? The fields are already visible on the form so copying them into the comments seem unnecessary.

Community Alums
Not applicable

As a fulfiller when i create a incident on behalf of end user then i wanted the fields to be added in the additional comments so that end users will get to know in the portal

Thank you

Ankur Bawiskar
Tera Patron
Tera Patron

@Community Alums 

Can you share your actual business requirement?

Why to get the values in some field when other fields are already visible?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Community Alums
Not applicable

As a fulfiller when i create a incident on behalf of end user then i wanted the fields to be added in the additional comments so that end users will get to know in the portal