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Building a ServiceNow Governance App End-to-End with Claude: Dev-Time Tooling and Runtime AI
Building a ServiceNow Governance App End-to-End with Claude: Dev-Time Tooling and Runtime AITwo different Claude integrations went into this project — Claude Code as the agentic development accelerator that built the app, and the Claude API as the ru...
Component ID auto-populates with Japanese characters when setting a Japanese Label
Hi everyone,I've been working with UI Builder and encountered a slightly frustrating behavior regarding component naming.Whenever I enter a component's "Label" in Japanese, the system automatically populates the "Component ID" field with the exact sa...
Resolved! How to hide tooltips on the List component in UI Builder
Hi everyone,I am currently working with UI Builder and trying to find a way to disable or hide tooltips on the List component (e.g., column headers or truncated cell values).For other components like the Button component, I noticed there are explicit...
I wanted to know, when this--Request Help Channels got activated in my instance
Hello Team, There is a widget called "Request Help Channels" that appears at the bottom of the portal when performing a search. I would like to determine the date on which this widget was activated in my instance.Currently, the record shows only the ...
HRSD
As a Member of HR or ManagementI want To submit a case under Workday Transactions - General Questions, with a selection of Duplicate ID/SSN Issues and have it auto routed to Group 2So that My resolution will be expedited Requesting a routing update f...
Tarea de formularios
Al tratar de validar tarea de formularios me tira Failed y la he hecho muchas veces y no me la valida. Segui paso a paso en youtube con otra persona y le funcionaba y a mi no... que hago?
Limit the visibility of Incident record based on caller field
Incident raised a particular caller should be visible only to the current assignment group and support group of the ci and for some particular roles. We have created a before query business rule to implement this but it is not working when we are dot...
Field Service Mobile Agent App - Custom Date/Time Field Displays but Does Not Save Back to wm_task
Hi Team,I'm facing an issue with a custom field in the Field Service Mobile Agent App.EnvironmentField Service Mobile / Agent AppTable: wm_taskCustom field: u_reschedule_preferred_date (Date/Time)Screen: Edit WorkWhat I configuredI added the custom ...
Resolved! We're having trouble opening your instance due to an internal error. We should have it fixed in a fe
Last used: 33 days 11 hours agoStatusHibernatingBuild agentInstalledServiceNow studioInstalledApp engine studioInstalledVersionZurichWake instance
How to move action to next step from "Ask for approval" action
Hi All, Is there a way to find where the Ask for Approval action stores its status/value? I would like to move the Flow from the "Ask for Approval" action to the next action using a script.Do we have any way to achieve this?Note: I do not want to app...
MS teams Self configure chat bot is not working after clone
Hello everyone,We recently cloned our DEV instance, and since then, the self-configured bot in MS Teams has stopped working.To preserve the MS Teams integration, we used the "Preserve & Exclude" tables mentioned in this KB article: https://support.se...
Resolved! when we click on the ui action placed on case form header, excel should be attached with all the fie
when we click on the ui action placed on case form header, excel should be attached with all the fields in the excel with.csv
Import via Declarative UI action in Workspace
Hi All, For my custom app project, requirement is to create a button on list view page which will open pop up window, user will upload a file and then system will trigger import set and transform map. is import_admin or any import set related role re...
