Hello, There is one article which is created with 'how to' template. Later On, that template is removed from that knowledge Base. I want to retire the article but it is not allowing me. It is throwing ' Selected article is not configured for this kno...
Hi, How to block delegate from approving his own request, and allow the other delegates of the manager to approve or send it to the next level manager for approval. Can anyone please suggest on this?
Hi everyone, I’d like to bring up a topic that I believe many Service Portal developers have faced. When working with Service Portal widgets, especially when multiple developers are editing the same widget (same scope, same instance), changes become...
I try to attend the exam ,Pearson executive said that please exit because of video was not recording well but after I try to start exam with same access code but the platform still not opening and show that exam time line was ended my exam time i...
Hi, I want to hide process formmatter in order guide in all steps completely.
What I have done so far:Used WebApplication → Navigate to open the URLUsed MicrosoftExcel → Open → ReadFromSheet → CloseExcel data is successfully read into a DataTableAdded a FOR EACH loop to iterate through Excel rowsIssue I am facing:The browser o...
I have used the list component to display the record list.But I also want that list to be selectable. When I want to open any record from the list, it should open.Currently, it says ..page not found.
Hi community,I have created fields using html, css, client and server scripts using widgets in portal and along with that I have created custom table. So, the problem is when I submit the form in portal, record is being created in custom table, but d...
“Working with ServiceNow ITSM in a public sector environment, focusing on incident, request, and access automation with MFA and monitoring. Exploring scalable patterns to improve reliability and security together. Interested in how others approach au...
Hello All,I created an incident form on the SOW and would like for the department field and company fields to auto populate when the customer name is entered
HI,Please advise on best practices for transferring knowledge articles from the development environment to the production environment.Since knowledge articles are not included in update sets, I believe a separate method is necessary.Is using export s...
Hi, In Service Operations Workspace, under the Express List view for alerts, I’d like to add a custom button (for example, "Update Remote Task"). Thanks in advance
for an example , if we want to see related records for particular incident , we can do it.in sameway can we apply one relationships on multiple tablesqueries from 1 table applies to multiple tablesplease clarify Thank You
You don't have SOAP access to any tables, are you missing the 'soap' role on this account?. You don't have SOAP access to any tables, are you missing the 'soap' role on this account? I have created a developer org. I am accessing service-now via Mule...
I am attempting to modify a page within UI Builder, but I am encountered with a Blue banner stating: "Read-only. The page definition has a protection policy." Even though I am in the correct application scope ., the "Save" button is disabled, and I c...
