Hi Community, I am interested in learning how to build AI Agents using ServiceNow Agentic AI capabilities. Could anyone suggest a structured learning path, recommended courses, certifications, and hands-on projects for beginners? I would also appreci...
We've got an application which tracks "purchases" made for a patient. Once the patient discharges, we want to send a survey to them asking them about the equipment purchased. How well it works, do they like it, etc. We want to have a generic set of...
Hi...all service now pdi is not working so any help for pdi working related issue
Hi everyone,I'm working in a Personal Developer Instance (PDI) and would like to create a custom workspace.Is it possible to create and use a custom workspace without publishing an application first? My understanding is that workspaces are typically ...
Hello everyone,I’m currently working with a playbook, and I have a requirement for the Show List of Records activity. In this activity, the Mark Complete button, for example, should only be visible after an email is received back into the instance th...
Hello everyone,I would like to ask for guidance regarding the integration of a custom Workspace with a custom Service Portal.My goal is to understand the available approaches for connecting these two components so that users can seamlessly navigate b...
In the screenshot below, I would like to configure the list view to apply the start date filter from 2026. I would also like to edit the column order. I want both changes to apply to all users. Could someone help me?
Hello Everyone, My name is Avinash kotipalli, a 2026 B.Tech graduate in Electronics and Communication Engineering from India(Hyderabad). I have achieved both CSA and CAD certifications.Recently, I attended the TCS ServiceNow Skill-Based Hiring Assess...
Can you please help bring the instance up . Here are the details Your instance ID: dev213960Current release: Zurichrefreshed the instance, but still shows OfflineIt's been offline for more than 4 hours I am getting 502 Bad GatewayScreenshot of the ...
I have a requirement in which I need to generate 6 tasks in parallel. Since I am using flow designer, I have checked the wait checkbox under each catalog task action. At the same time, RITM should get closed complete after all the tasks are complete...
Hi,I am creating a custom application called SaddlePass in ServiceNow PDI.I created a Student table and used it as the reference field in another table. Bute instead of showing the student name its shows: org.mozilla.javascript....
i am currently working on the project of lonear request application in that i wanted to reject the request such as approved status = rejected and status = rejected. I want the flown on that context.
FSM Tech Agent has completed the work order to close complete the survet went to caller and caller answered the survey which got stored in instance backedn table and when Agent logs in Agent App and by clicking the closed work order by navigating to ...
Hi Community,We are building a high volume identity provisioning system that needsto provision 100,000+ records to ServiceNow sys_user table.We created an Import Set staging table (u_iam_user_import) with aTransform Map to sys_user with Coalesce on u...
Hi all,I'm trying to find what's setting a custom field (u_category) on sc_req_item when a Catalog Item is submitted. The value gets populated automatically, but I cannot locate the source.What I've already checked (nothing found):Business Rules on s...
