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3 weeks ago
Hi all,
I would like to hide certain fields (including system fields like Created, Updated, Sys ID, etc.) from appearing as options in the filter (Condition Builder) for a specific table. I’ve checked the Dictionary settings, but there doesn’t seem to be an option to remove fields from the filter—only to set the Display value. UI Policies only affect forms, and making a field inactive removes it entirely, which is not what I want.
Is there any supported way to prevent specific fields from showing up in the filter, or is this a platform limitation? Any workarounds or best practices would be appreciated.
Thanks!
Solved! Go to Solution.
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3 weeks ago
you can't control/restrict the fields shown there.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
you can't control/restrict the fields shown there.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Thank you, Ankur!
That confirms what I suspected—there really isn’t a supported way to restrict those fields in the Condition Builder.
I appreciate your quick and clear response.
Marking as correct and closing the thread.
Thanks again!
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3 weeks ago
Thank you, Ankur!
That confirms what I suspected—there really isn’t a supported way to restrict those fields in the Condition Builder.
I appreciate your quick and clear response.
Marking as correct and closing the thread.
Thanks again!
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3 weeks ago
It is OOTB mate, we can't hide it as it coming from table.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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